fuck this job.com

Covad is a DSL provider. They have been a great DSL provider for years. In the last 2 months or so things have not been so good with Covad. I have constant connectivity issues. They told me to replace all the DSL filters. Did that. They told me they would send a tech and it will cost $175. $175!! They cost me $80 a month in DSL service charges, which I am happy to pay when their service was great. Usually these guys just re-provision the line and no problems for weeks. But no not this time, we have to send out the $175 technician to fix it.

So I call a few more times, try to get them to re-provision the line. No doing, they know me now. I am looking at my dead ASDL modem light and they are telling me everything is great, they see no problems. Guy has thick accent, so perhaps I am out of line and ask "what country is this?" he says Philippines. Ok... Covad USA company, but that's ok. DSL is still dead. Called a few more times try to get someone to do something (like re-provision the line), no doing.

http://www.informationweek.com/shared/printableArticle.jhtml?articleID=201200830