fuck this job.com

Haven't posted in a while here....I suppose a lot of people thought I would graduate and never come back to visit my alma mater again. Well, as it turns out, I'm not back for a visit - looks like something got screwed up and I must have been a few credit hours short, because my diploma has been taken away. Soooo...I'm BACK!

I've given the job a chance....a two-month long chance. I have one more month left as a temp and I believe that after that time period, just as they can offer me a permanent position, I can give them a permanent "no" - so I'm hoping against hope that maybe I can have something else lined up....unless my job changes. And soon.

Basically, a list of issues I have so far:

-I have no real job description. Officially, I am CSR for the Mexico accounts. That's fine, except the Mexico territory is tiny and customers rarely place orders because the shipping costs are astronomical. So when I don't have orders to process, which is most of the time, I technically don't have anything that falls under MY responsibility, yet I am always supposed to be doing something. I've seen the way they used to divide up the CSR's, and they had the territory split up more evenly so that people had their own group of customers to deal with and get familiar with....yet they hardly give me much to do.

-That brings me to point 2. The second part of my job description is to provide assistance when the west coast reps (there are two of them) get too busy. But if they're just normally busy, I still have nothing to do and look like a slacker. The customers are used to talking to certain people and they ask for the other reps. Some of them actually won't talk to me. The other part of the problem is that I'm not used to the customers and their peculiarities, because Lord knows none of them order in the same format and there are different prices, freight charges, etc. for all of them. So if I'm not used to a particular customer, it's more likely that I'll fuck something up in their order.

-Then there's the sales rep in Mexico. He always is trying to do things that can't be done - like selling items in sizes that don't exist, asking for prices to be adjusted so they're ridiculously low, placing urgent orders for customers who haven't paid on their accounts in ages. So everything I'm asked to do for him, I basically hit a brick wall.

-My boss treats me like I'm the slow kid. She'll tell me to do something that I can't do, so I try, I can't do it, I come back to her and she's like, "Well NO, you have to ask so-and-so to do it." Oh, and half the time she won't tell me when I screw up - she will specifically call a co-worker into her office to tell HER, and then the co-worker tells me. True, I'd rather not deal with the passive-aggressive woman who wants to be buddies with everyone in the office but me, but still, IT'S NOBODY ELSE'S BUSINESS WHEN I SCREW UP.

-I'm expected to do all the filing for the west coast people because I'm not as busy with orders because I'm their "backup". The one woman has the dumbest filing system and has to have everything perfect.

-It's an office full of women. I'm pretty good at tuning out cattiness, but still....arrgh. ESPECIALLY between the woman who trained me (one of the ones who I do "backup" for)....she's good friends with the boss and I have heard my name mentioned more than once in their conversations, but nobody ever says anything to me, and I can't make out what they're talking about. One time the two of us got in an argument (this woman was hovering over me giving me instructions while I was trying to talk to a customer on the phone...it made me look incredibly unprofessional, I was tired, so I snapped a little. My bad.) and the boss asked her for her side, but never me for mine.

-Doing "backup" for other people means that they get instructions/information, but it's never passed on to me just in case I need it. More often than not, I look like the idiot when they're busy and a customer asks me a question.

So being bored out of my skull and looking stupid....that's my job. It may not sound so bad, but they're both things I LOATHE. I need a job that will keep me busy and make me confident in what I can do. I've been getting headaches and I feel like my self-esteem has taken a blow since I took this job.

Maybe I'm just not going to be happy with any job I get.....